Privacy Policy
Privacy Policy
Last Updated: June, 18th, 2026
Diversity IT, LLC (“Diversity IT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website, sales activities, order processing, credit review, shipping, returns, warranty coordination, and related business operations.
Diversity IT is an IT asset disposition, value-added reseller, and secondary/open-market reseller of technology products and equipment. This Privacy Policy is intended to describe our privacy practices in a manner consistent with the nature of our business.
1. Information We Collect
We may collect personal information and business information directly from you, from your company, from your representatives, from service providers, or from other parties involved in a transaction with us.
The information we collect may include:
- name, business name, job title, email address, telephone number, and mailing address;
- billing address, shipping address, delivery instructions, and account information;
- purchase orders, quotes, invoices, order confirmations, payment-related information, tax documentation, and resale documentation;
- credit applications, individual guarantees, credit references, and related credit review information;
- manufacturer disclosure/disclaimer forms, product information, serial numbers, RMA requests, return details, and warranty-related communications;
- communications with us, including emails, forms, support requests, and other business correspondence;
- website usage information, such as IP address, browser type, device information, pages visited, and general interaction data, if collected through cookies or similar technologies.
We do not seek to collect sensitive personal information, protected health information, payment card data, passwords, credentials, or government identification numbers unless such information is specifically requested by us or required for a particular transaction.
2. How We Use Information
We use personal information and business information for legitimate business purposes, including to:
- respond to inquiries and provide quotes;
- process purchase orders, sales, shipments, invoices, payments, and account activity;
- evaluate credit applications, individual guarantees, and account eligibility;
- arrange delivery, drop shipment, freight forwarding, warehousing, and logistics;
- process returns, RMAs, warranty coordination, and product replacement requests;
- communicate with buyers, customers, suppliers, manufacturers, carriers, and service providers;
- maintain order, shipment, serial number, tax, accounting, credit, and business records;
- detect, prevent, and respond to fraud, unauthorized activity, security incidents, and legal claims;
- comply with applicable laws, regulations, tax obligations, accounting requirements, and contractual obligations;
- improve our website, business operations, security practices, and customer communications.
3. How We Disclose Information
We may disclose information as reasonably necessary for our business operations and transactions, including to:
- suppliers, manufacturers, distributors, warehouses, carriers, freight forwarders, and logistics providers;
- payment processors, banks, credit references, financial institutions, collection professionals, insurers, accountants, attorneys, and other professional advisors;
- technology providers, hosting providers, email providers, cybersecurity providers, and other service providers that support our business operations;
- buyers, customers, or third-party recipients involved in a shipment, drop shipment, return, warranty matter, or product dispute;
- government authorities, regulators, courts, law enforcement, or other parties when required by law or necessary to protect our rights.
We do not sell personal information for monetary consideration. We also do not intend to share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any required notice or opt-out mechanism.
4. Cookies and Website Information
Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve user experience, and maintain security.
You may be able to adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.
If we use analytics, advertising, or tracking tools in the future, we will update this Privacy Policy as appropriate.
5. Information Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information and Buyer Information in our possession or control against unauthorized access, use, disclosure, alteration, or destruction.
Our information security practices apply to our business records and information systems used to process accounts, quotes, orders, shipments, credit documentation, returns, RMA requests, and related communications. They do not apply to the design, manufacture, firmware, software, cloud services, security configuration, vulnerabilities, or operation of any manufacturer’s products unless we expressly agree otherwise in writing.
No method of transmission or storage is completely secure. We cannot guarantee the absolute security of information.
6. Security Incidents
If we confirm that a security incident has resulted in unauthorized access to or disclosure of personal information in our possession or control, we will provide notice as required by applicable law.
Where appropriate, notice may include a general description of the incident, the type of information involved, steps taken or planned to address the incident, and any steps reasonably recommended for affected individuals or customers.
7. Retention and Disposal
We retain personal information, Buyer Information, transaction records, credit records, shipment records, serial number records, RMA records, invoices, tax records, and related communications for as long as reasonably necessary for legitimate business purposes, legal compliance, tax and accounting requirements, fraud prevention, collections, dispute resolution, enforcement of agreements, and maintenance of business records.
When information is no longer reasonably required, we dispose of it using commercially reasonable methods appropriate to the nature of the information.
8. Your Privacy Rights
Depending on where you reside and whether applicable privacy laws apply to Diversity IT, you may have rights regarding your personal information, including the right to:
- know or access personal information we collect about you;
- request correction of inaccurate personal information;
- request deletion of personal information, subject to legal and business exceptions;
- request information about how we use or disclose personal information;
- opt out of certain sales or sharing of personal information, if applicable;
- limit certain uses of sensitive personal information, if applicable;
- not be discriminated against for exercising privacy rights.
To submit a privacy request, please contact us using the contact information below. We may need to verify your identity before fulfilling a request. Authorized agents may submit requests where permitted by applicable law, subject to verification requirements.
9. California Privacy Notice
This section applies to California residents to the extent California privacy laws apply to Diversity IT.
In the preceding twelve (12) months, we may have collected the following categories of personal information:
- identifiers, such as name, business contact information, billing address, shipping address, email address, telephone number, and IP address;
- commercial information, such as products purchased, order history, invoices, shipment records, RMA records, and warranty-related information;
- financial or credit-related information submitted for credit review, account administration, billing, or collections;
- internet or electronic network activity information, such as website usage information if collected through our website;
- professional or employment-related information, such as job title, company name, business role, and business contact details;
- inferences or preferences related to business communications, purchasing history, or customer relationship management, if applicable.
We collect this information from you, your company, your representatives, service providers, suppliers, logistics providers, payment or credit-related sources, and other parties involved in the transaction.
We use this information for the business and commercial purposes described in this Privacy Policy.
We may disclose this information to service providers, suppliers, manufacturers, carriers, freight forwarders, warehouses, payment processors, financial institutions, professional advisors, insurers, collection professionals, legal authorities, and other parties as described in this Privacy Policy.
We do not sell personal information for monetary consideration and do not intend to share personal information for cross-context behavioral advertising.
10. Children’s Privacy
Our website and business activities are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, manufacturer websites, carrier websites, payment services, or other third-party services. We are not responsible for the privacy practices, security practices, or content of third-party websites or services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Changes are effective when posted unless otherwise stated.
13. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us at:
Diversity IT, LLC
27324 Camino Capistrano #129-130
Laguna Niguel, California 92677
Email: compliance@diversity-it.com
Phone: 949-449-2182